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18 be's Responsible Gaming Guidelines

Gaming should be fun — not stressful. At 18 be, we believe gaming is truly enjoyable only when you play with awareness and within your limits. Our responsible gaming tools and guidelines are here to make sure it stays that way.

Limit-Setting Features Temporary Break Option KYC Verification 24/7 Support
Bet Limit
You Decide
Break Feature
Activate Anytime
18+ Only
Age Verification Required
Expert Support
Get Help Anytime

Our Responsible Gaming Tools

18 be helps you enjoy gaming safely and in control with these dedicated tools.

Deposit Limit

Decide in advance how much you'll deposit daily, weekly, or monthly. Once you hit your limit, the system will automatically stop you.

Session Time Limit

Set a limit on how long you play in one sitting. Once the time is up, you'll get a reminder and your session will end automatically.

Loss Limit

Decide how much you're willing to lose before you stop playing. Setting a firm loss limit is one of the most effective responsible gaming habits you can build.

Cooling-Off

Take a short break of anywhere from 24 hours to 6 weeks to clear your head. Your account will be fully locked during this period.

Self-Exclusion

If you need a longer break, you can close your account for anywhere from 6 months to permanently. This cannot be reversed.

Gaming History Report

View a detailed report of all your bets, wins, losses, and spending at any time — and track your own habits.

What does responsible gaming mean?

Responsible gaming means treating gaming as a form of entertainment — not a source of income or a way to relieve stress. At 18 be, we want every player to game mindfully, stay in control of their budget and time, and take a break whenever they feel they're pushing their limits.

Online gaming is growing rapidly in Bangladesh. In this environment, building responsible gaming habits is more important than ever. 18 be places the highest priority on every user's mental and financial well-being.

Keep in mind: Gaming should always be enjoyable. If it ever starts to feel like a source of stress rather than fun, that's an important signal to pay attention to.

Golden Rules for Safe Gaming

For responsible play on 18 be, we recommend following a few core principles. Sticking to these guidelines keeps gaming a positive and enjoyable experience every time.

  • Only bet money you can afford to lose. Never dip into rent, food, or household expenses to fund your gaming.
  • Set your budget before you start. Decide how much you're willing to spend before you start playing, and stick to that limit.
  • Track your time. Playing for hours on end can take a toll on your real-life responsibilities and relationships.
  • Don't chase losses. Chasing losses with bigger bets almost always leads to even greater losses.
  • Never play under the influence of drugs or alcohol. It impairs your ability to make sound decisions.
  • Don't make gaming your only hobby. Keep a healthy balance between gaming and your family, friends, studies, and work.

Recognizing the Signs of Problem Gaming

We don't always realize when gaming is becoming a problem. Watch out for these signs — if you notice them, it's time to be cautious and seek help:

  • Spending more time or money than you intended.
  • Unable to accept losses, you keep chasing them to try to break even.
  • Gaming is affecting your focus on family or work.
  • You've tried to stop gaming but can't.
  • Borrowing money or being dishonest to fund your gaming.
  • Feeling restless, irritable, or low when you're not gaming.

If you notice these signs: Contact our support team right away or activate the self-exclusion option below. Asking for help is a sign of courage, not weakness.

How to Activate Limits & Protections

Activating responsible gaming features at 18 be is straightforward. Just go to your account settings, open the "Responsible Gaming" section, and set any limit you need.

The Role of Family & Friends

Often, the people closest to us are the first to notice when someone is struggling with gaming. If you think a loved one is gaming excessively, don't blame them — approach the conversation with empathy and offer your support.

18 be's support team also responds to requests made on behalf of family members. Reach out to support@18be.ws and we'll point you in the right direction.

Age Verification & Minor Protection

18 be strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and valid ID must be submitted as part of the KYC process.

If a parent or guardian suspects their child or teenager is using this platform, please notify us immediately. We will act promptly.

Set Your Limits — 4 Simple Steps

1

Log In to Your Account

Log in to your 18 be account and go to the profile menu.

2

Open "Responsible Gaming"

Find the "Responsible Gaming" section in the settings menu.

3

Choose Your Preferred Limits

Set a deposit limit, session time, or loss limit — whatever works best for you.

4

Confirm

Save your changes. The limit will take effect immediately.

Need Help?

If you or someone close to you is struggling, reach out to us. We'll handle your situation with complete confidentiality.

  • support@18be.ws
  • Live Chat — 24/7
  • Support Hours: 7 Days a Week
Access Your Account

Tools to Protect Yourself

18 be puts you in full control — use any of the tools below at any time.

Daily Budget

Set a fixed budget for each day. If you go over your limit, the system will automatically stop you.

Takes Effect Immediately

Cooling-Off Period

Take a break of 24 hours to 6 weeks. No bets or transactions will be possible during this time.

Flexible Time Limits

Self-Exclusion

Long-term or permanent account closure option. Once activated, it cannot be cancelled before the set period ends.

Strong Protection

Turn Off Promos

Turn off bonus offers and promotional notifications. Avoiding temptation is an important part of responsible gaming.

Anytime

Ask Yourself

Take a moment to consider the questions below. If you answer "Yes" to most of them, it may be time to seek help.

1
Do you bet more after a loss to chase your losses?
2
Do you hide it from family or friends? How much time and money are you spending on gaming?
3
Do you feel restless or irritable when you're not gaming? Do you feel
4
Are you cutting back on work, studies, or time with family? Playing more than you planned?
5
Have you borrowed money to cover gaming expenses? or household money?
6
Tried to quit but kept coming back? but keep coming back anyway?

If you answered "Yes" to 3 or more questions, please support@18be.wsto get in touch.

Frequently Asked Questions

Answers to Common Questions About Responsible Play

Yes. Deposit limits take effect immediately once set. However, if you request to increase a limit, there may be a waiting period of up to 24 hours — this is intentional, to prevent impulsive decisions in the heat of the moment.

A self-exclusion cannot be cancelled before it expires. If you choose permanent self-exclusion, it cannot be reversed under any circumstances. This is intentionally strict to ensure genuine protection.

Not directly. However, if a family member has concerns, they can contact support@18be.ws and our team will assess the situation and take the appropriate steps. We actively work to ensure the safety of the account holder.

Never. 18 be strictly enforces an 18+ policy. Age verification and KYC are mandatory at registration. If a minor's account is detected, it is closed immediately and any deposited funds are returned.

A Cooling-Off period is short-term — from 24 hours up to 6 weeks — after which your account reactivates automatically. Self-Exclusion is a long-term or permanent measure that cannot be reversed before the set period expires.

Log in to your account and go to the "Transaction History" or "Gaming Report" section. There you can enter a specific date range to view a detailed breakdown of all your activity.
Play Responsibly

Start Gaming Safely — Today

Join 18 be and enjoy worry-free entertainment with our responsible gaming tools at your side. Your safety is our priority.

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