Legal Document

18 be's Terms & Conditions

This page explains all the rules for using the 18 be platform in plain English. Please read it in full before creating an account.

Last Updated: January 2026

Account Policy

Rules on registration, age verification, and identity verification — applicable to all users.

Deposits & Withdrawals

Get clear details on transaction limits, timings, and terms for bKash, Nagad, and Rocket.

Bonus Rules

Terms and wagering requirements for claiming the welcome bonus, free spins, and promotional offers.

Gaming Rules

Our position on fair play rules, RNG policy, and game outcomes.

Account Suspension Policy

Find out in advance what can lead to your account being suspended or terminated.

Responsible Gaming

Set your own limits and maintain healthy gaming habits using our tools.

Important Notice: By creating or using an account on the 18 be platform, you are considered to have agreed to these Terms & Conditions. Please read them carefully before registering.

1 General Terms & Conditions

18 be An online gaming platform offering casino games, Sports Betting, and lottery services to users in Bangladesh. These Terms and Conditions ("Terms") serve as the legal basis for operating the platform and apply to all services, content, and activities on the platform.

By creating an account or using 18 be, you confirm that:

  • You are at least 18 years of age.
  • You are voluntarily and knowingly agreeing to these Terms & Conditions.
  • Online gaming is permitted in your region.
  • You are using your own funds in your own account.

These Terms may be updated at any time. If changes are made, we will post a notice on the platform along with the updated effective date. Your continued use of the platform after any changes constitutes your acceptance of the revised Terms.

2 Account Registration

2.1 Eligibility Requirements

You must be at least 18 years old to open an account with 18 be. You are required to provide accurate and complete information at the time of registration. Accounts created using false information may be suspended at any time and any balance may be forfeited.

Each person may only register one account. If multiple accounts are found belonging to the same person, all accounts will be closed and any associated balances will be voided.

2.2 Identity Verification (KYC)

18 be reserves the right to verify user identity in the interest of maintaining a secure platform. Prior to withdrawal or for transactions above a certain amount, you may be asked to provide one of the following documents:

  • National ID Card (NID)
  • Passport
  • Driver's License
  • Mobile Banking Account Details

If your KYC verification is not complete, your withdrawal may be temporarily held. This is done for your own protection.

2.3 Account Security

You are solely responsible for keeping your account password and login credentials confidential. Do not share your login details with anyone. 18 be will not be held liable for any activity carried out by a third party using your account. If you notice any suspicious activity, contact our support team immediately.

3 Deposits & Withdrawals

3.1 Deposit Policy

18 be currently accepts the following payment methods:

Payment Methods Minimum Deposit Maximum Deposit (per day) Processing Time
BKash ৳500 ৳50,000 Instant
Nagad ৳500 ৳50,000 Instant
Rocket ৳500 ৳30,000 Instant

Deposited funds may only be used for gaming purposes. Deposits made through third parties or from someone else's mobile banking account are strictly prohibited.

3.2 Withdrawal Policy

Before requesting a withdrawal, please ensure your KYC verification is complete. Funds are typically transferred to bKash and Nagad within 3 minutes of your request. However, during bank holidays or system maintenance, processing may take up to 24 hours.

  • Minimum withdrawal: ৳1,000
  • Maximum Withdrawal (per day): ৳1,00,000
  • Withdrawals can only be made to a mobile banking number registered in your own name.

Warning: Withdrawals may be held if wagering requirements have not been met. Before withdrawing, check your bonus balance and real balance separately.

4 Bonuses & Promotions

18 be regularly offers a variety of bonuses and promotional offers. Each bonus comes with its own terms, which are clearly stated at the time the bonus is claimed.

4.1 Welcome Bonus

New users receive a welcome bonus on their first deposit. To qualify for this bonus:

  • The first deposit must meet the specified minimum amount.
  • A wagering requirement (typically 30x) must be completed before the bonus amount can be withdrawn.
  • Wagering requirements must be met within 30 days of receiving the bonus, or the bonus will be forfeited.

4.2 Reload & Loyalty Bonuses

Regular users can enjoy weekly reload bonuses and a loyalty points program. The terms and conditions for each of these bonuses will be specified separately with each offer.

Please note: Any attempt to claim bonuses using multiple accounts or false information will result in all bonuses being cancelled and the account may be closed.

5 Gaming Rules

All games on the 18 be platform are powered by a third-party audited RNG (Random Number Generator) system. This means every game outcome is entirely random and never predetermined. Neither players nor 18 be can influence or control the results in any way.

If a technical error causes an abnormal outcome in any game, that round may be voided and all wagers will be refunded. 18 be will not be liable for any winnings resulting from a technical error.

6 Prohibited Activities

The following activities are strictly prohibited on the 18 be platform:

  • Creating multiple accounts or using another person's account.
  • Artificial betting or bonus abuse intended to meet bonus wagering requirements.
  • Using third-party software or bots to play games.
  • Using the platform for money laundering or any other illegal purpose.
  • Colluding with other users to manipulate game outcomes.
  • Any attempt to hack or gain unauthorized access to the 18 be system.

If any of the above activities are proven, the account in question will be closed immediately, the balance will be forfeited, and legal action may be taken if necessary.

7 Account Closure Policy

18 be reserves the right to temporarily or permanently close an account under the following circumstances:

  • Violation of the Terms and Conditions.
  • Providing false or incomplete registration information.
  • KYC verification fails.
  • Suspicious financial activity is detected.
  • The user wishes to close their own account.

You can also contact our support team at any time via live chat to close your account. Please withdraw any available balance before doing so.

8 Responsible Gaming

18 be believes gaming should be a source of entertainment — never a problem. To support that, we offer the following:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Self-Exclusion: Exclude yourself from the platform for a set period of time.
  • Cooling-Off: Place your account on a break for 24 hours up to 30 days.
  • Reality Check: Session reminders that alert you to how long you have been playing at set intervals.

Contact our support team to use these tools. For more details, visit our Responsible Gaming View the page.

9 Dispute Resolution

If you have a dispute regarding a game result or transaction, contact our support team first. The team will investigate and respond within 48 hours. If you are not satisfied with their decision, you may escalate the matter to senior management.

In all cases, the final decision of 18 be management shall be considered binding. To raise a dispute, contact us: support@18be.ws

10 Right to Modify

18 be reserves the right to partially or fully amend these Terms and Conditions at any time. A notice will be posted on the platform before any changes take effect. For significant changes, a notification may be sent to your registered email or mobile number.

If you do not agree to the updated terms, you may close your account. Continued use of the platform after any changes will be taken as acceptance of the new Terms & Conditions.

If you have any questions or concerns, feel free to reach out to our 24/7 support team. We're always ready to help in Bangla.

Frequently Asked Questions

Frequently asked questions about the Terms & Conditions

You must be at least 18 years old to register on 18 be. An NID or passport may be requested to verify your age.

A wagering requirement means you must place a specified amount in bets before you can withdraw your bonus funds. For example, with a 30x wagering requirement, if you receive a ৳1,000 bonus, you must wager a total of ৳30,000 before making a withdrawal.

No. Each individual may only register one account. If multiple accounts are found belonging to the same person, all accounts will be closed and any balance may be voided.

Reach us via live chat or email us at support@18be.ws. We recommend withdrawing any available balance before closing your account.

Funds are typically transferred to bKash and Nagad in an average of just 3 minutes. During bank holidays or system maintenance, processing may take up to 24 hours.

Read through all the terms? Get started now!

Agree to 18 be's Terms & Conditions, register today, and start gaming with a welcome bonus.

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